ORCA · Accounts Receivable Automation
Accounts receivable automation that actually works the account.
Most accounts receivable tools stop at the reminder. The invoice is flagged, a message goes out, and the real work of resolving the account falls back on your team.
ORCA works each overdue receivable continuously — deciding the next action, executing it, reading the response, and following through until the account is paid, disputed or escalated.
Definition
What is accounts receivable automation?
Accounts receivable automation software reduces the manual work involved in managing outstanding invoices, customer follow-ups, payment tracking and collections. It replaces spreadsheets, manual reminder queues and disconnected follow-up with a system that runs the process for you.
ORCA extends traditional AR automation by continuously deciding what each receivable needs and executing the next action until the account reaches resolution — not just sending a scheduled reminder and stopping.
The limit
Most AR automation stops too early.
Traditional tools automate the first step and then hand the account back to a person. The follow-through — the part that actually collects cash — stays manual.
Reminders
Scheduled emails go out on a fixed cadence, whether or not the customer responded, paid part of the balance, or raised a dispute. The message fires; the account does not move.
Work queues
A dashboard lists overdue accounts and leaves your team to decide what to do with each one. The prioritisation, the outreach and the tracking are still human work.
Static workflows
Rule-based flows handle the cases you predicted and break on the ones you did not. When a customer replies out of sequence, the workflow stalls and waits for a person.
How ORCA works
ORCA keeps working after the first action.
ORCA maintains the state of every receivable and decides what should happen next after each interaction — so accounts keep moving without someone driving each step.
Prioritise overdue receivables
ORCA ranks accounts by what actually needs action now, so effort goes where it recovers the most cash.
Contact the right customer
Outreach goes to the right contact on the right channel, at the point in the cycle where it is most likely to land a payment.
Understand the response
ORCA interprets what the customer says — a question, a dispute, a promise to pay — and decides the next step instead of stopping at the reply.
Track payment commitments
Every promise to pay is recorded and monitored against its date, so nothing quietly slips.
Follow broken promises
When an expected payment does not arrive, ORCA changes the account state and moves to the next appropriate action automatically.
Escalate exceptions
Sensitive customers, disputes and cases that need judgment are routed to your team with full context, not a blank ticket.
Control
Reduce manual collections without losing control.
Automating the work does not mean giving up oversight. ORCA acts only inside the boundaries your finance team defines, and every action is visible and reversible.
- Policy boundaries on tone, timing and channels
- Approval steps where you want a human in the loop
- A complete audit trail on every message and decision
Autonomous execution only happens within the boundaries you set.
Outcome
Improve DSO by increasing collections coverage.
Days sales outstanding does not fall because you send more reminders. It falls because more accounts get worked, consistently, and fewer slip through.
ORCA is designed to reduce DSO by improving collections coverage and follow-up consistency — every receivable gets worked, every promise gets tracked, and broken promises get followed up without waiting for someone to notice.
The actual impact depends on your receivables portfolio and operating process. ORCA is built to move the metrics that matter — cash collected and DSO — rather than activity counts.
Compare
Accounts receivable automation vs outsourcing.
Outsourcing collections hands your customer relationships to a third party and pays a share of what they recover. AR automation keeps collections inside your business, under your brand and your policies, while removing the manual effort. ORCA can run as software inside your finance workflow — and Fiscor can also support a managed operating model where that fits.
Accounts receivable automation vs payment reminder software.
Payment reminder software triggers predefined messages on a schedule. AR automation covers the broader workflow — prioritisation, conversations, promise tracking and escalation. ORCA maintains the state of each receivable and keeps deciding and executing what should happen after each customer interaction, rather than stopping once a reminder has been sent.
Integrations
Integrate with your existing finance stack.
ORCA connects to the systems you already run, so it works your receivables without replacing your system of record. Your ERP and accounting platform stay the source of truth; ORCA becomes the layer that acts on them.
- ERP and accounting systems
- CRM and customer records
- Email, messaging and payment tools
Looking for the collections layer specifically? See AR collections software.
Ready when you are
See ORCA work your receivables.
Bring an aging report and your systems of record. We will show you how ORCA prioritises, follows up and tracks every commitment until the account resolves.